These terms and conditions cover any transactions or order placed with Bofred (Pty) Ltd whether online, website order page, via email, in person or in any other way.
You place orders with Bofred (Pty) Ltd on the following basis:By placing your order with Bofred you agree that these Terms are binding on you without qualification or exception. You agree to be bound by and shall be regarded to have accepted to abide by these Terms, and you acknowledge to have read and understood them. If you do not agree to any of the Terms, you should not place an order with Bofred.
We accept payment via PayPal and EFT (electronic fund transfer). We will include full payment details on the final invoice. As all Bofred products are manufactured according to and per your order, please note we require 50% non refundable deposit to secure all designs. Bofred requires full payment before dispatch or collection.
All production times are on the relevant product pages. Bofred will try our best to ensure that the order is completed within the estimated lead time. However, lead times are subject to variation and are dependent on various external factors, therefore Bofred cannot be held responsible for any delays with estimated production times.
Bofred cannot be held responsible for any loss or damage once we hand your order over to the relevant courier company, person collecting or with installation.
RETURNS & EXCHANGES
As all Bofred products are manufactured according to and per your order, Bofred cannot accept any returns or exchanges. Only defective products may be exchanged. The following will not be regarded as defects and will not entitle you to return/refund:
-Damage resulting from normal wear and tear of the product
-Damage arising from negligence, user abuse or incorrect usage of the product;
-Damage resulting from electrical surges or sea air corrosion;
-Damage caused by a failure to care for the product adequately;
-Damage resulting from alterations to the product; and where the specifications of a product, although accurately described on the website and fit for its intended purpose, do not suit you.
-A product will also not be considered to be defective where the product has been accurately described on the website and is generally fit for purpose, but does not suit you.
In order to return a defective product, please email us images and information about the relevant product. We shall then assess the product and should we determine the product to be defective, we will arrange for the defective product to be collected from you and we will repair or replace the product. Should the product be capable of on-site repair, we shall attend to this at your premises.
If repair or exchange of the defective product is not possible, Bofred will credit your account, or refund you (at your option) for the purchase price of the defective product. Credits and refunds are generally processed within 8 (eight) days of logging the return. Repairs and replacements may take longer, depending on the availability of parts and replacements.
Should you wish to return a defective product, please ensure that the defective product is re-packaged in suitable packaging to prevent damage to the product in transit. Our courier reserves the right to refuse to collect a defective product if that product is not packaged correctly for transit.
We offer a six-month warranty period to repair or replace any defective goods. Any products that are claimed to be defective must be exchanged within this 6 month period
Bofred excludes, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website or the content contained within it. Where liability cannot be excluded, any liability incurred by Bofred in relation to the use of this website or the content is limited as provided under the South African Consumer Law.
Bofred will not be held responsible or liable for any direct or indirect loss or damages caused or alleged to have been caused by the usage, of, or reliance on, any content, goods or services available on an external site. Any concerns regarding any external link should be directed to its responsible site administrator or webmaster.
All of the content seen on this website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Bofred , one of its affiliates or by third parties who have licensed their materials to Bofred.
Bofred grants the user permission to view electronically, copy and print in hard copy portions of the site for the sole purpose of browsing the site for the user’s personal use only. Any other use of materials on the site, including a reproduction for purposes other than those noted above, modification, distribution or reproduction, without the prior written consent of Bofred and the lawful trademark and/or copyright owner (if applicable) is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of Bofred and/or such trademark and/or copyright owner.
The entire provisions of these Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Furthermore, the parties to these Terms hereby irrevocably and unconditionally consent to the non-exclusive jurisdiction of the courts of the Republic of South Africa in regard to all matters arising from these Terms.
Bofred shall not be liable for any loss suffered by you, or any other person, arising out of delay in, or prevention of, the performance of Bofred’s obligations, due to any cause, the adverse effects of which Bofred could not reasonably and practicably avoid in the ordinary conduct of Bofred’s business. This shall include, but not be limited to, acts of God, natural disasters, electricity outages, water interruptions and shortages, and the like.